Hospitals must be among the best prepared to respond to and manage incidents of all kinds, working alongside public health, police, fire, EMS and other community response agencies. LiveProcess incident command solutions help healthcare facilities and regional healthcare organizations effectively and efficiently respond to and manage emergencies and unplanned events.
| How LiveProcess Does It The ultimate test of an emergency management plan is the response of a facility to an actual incident. The LiveProcess platform provides significant functionality to help a facility respond more effectively to any event.
Automatic notification and quick response. The first step in addressing any incident deals with the initiation of response activities. The sooner your personnel can be alerted, the better the likelihood that they will be able to mitigate the impact to their facility and community. The LiveProcess platform includes a quick response component so thar any authorized user can quickly initiate an event and the associated automatic notifications with three simple clicks from the Home page.
A centralized location for real-time communications. Once the event has been initiated, the need for real-time communication becomes essential. The LiveProcess event log speaks directly to these needs by providing a centralized location for all personnel to coordinate their activities in real time. These activities can include messaging, resource requests and tasks and are automatically tracked for inclusion in a comprehensive after action report (AAR).
Unmatched situational awareness. Finally, by providing immediate access to critical contact, bed and ICS information, the LiveProcess event log provides unmatched situational awareness to key personnel to aid in decision-making during critical incidents.
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The LiveProcess incident management platform provides the right tools and resources for any healthcare facility to build and maintain an incident command system, giving them the confidence and ability to quickly assess a situation, establish staff and assign roles, allocate resources, alert responders and coordinate with external agencies.
Other incident management features include:
- Hospital Incident Command System (HICS)
- Event list features
- Robust event tracking system
- Real-time event communication
- Policy management resources
- Pre-loaded, customizable ICS templates
- Patient and resource consumption tracking
More About the LiveProcess Platform:
Platform Overview
Exercises and Drills
Compliance and Reporting
Daily Program Management
Availability and Security
Software as a Service (SaaS) Model
Contact LiveProcess for more information.






are responsible for all phases of incident management, exercises and drills, compliance and reporting and daily program management for their facility.
are accountable for all facility operations, including risk management oversight and ensuring they are in compliance with Joint Commission and other standards.
are charged with planning, conducting and maintaining regional emergency readiness, response and recovery plans, ensuring integration with overall county and state plans.
oversee their facility's critical information infrastructure, including data integrity and security and internal/external communications.
Children’s Medical Center in Dallas, Texas implemented LiveProcess just weeks before Hurricanes Ike and Gustav slammed the state. Learn how LiveProcess helped Children’s during these disaster events.